Privacy Policy
Last updated: April 2025
Introduction
Manageworks ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services for repair shop management.
Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, shop details
- Customer Data: Customer names, phone numbers, device information
- Business Data: Job orders, inventory records, payment information
- Partner Network Data: Partner shop details, B2B transaction records
Automatically Collected
- Device information (model, operating system)
- Usage data (features accessed, time spent)
- Log data (IP address, app crashes, performance metrics)
How We Use Your Information
- Provide and maintain our repair shop management services
- Process job orders and manage inventory
- Facilitate B2B partner transactions and payments
- Send important updates and notifications
- Improve app functionality and user experience
- Provide customer support
- Ensure security and prevent fraud
Data Storage and Security
- Your data is stored securely on cloud servers with industry-standard encryption
- We implement appropriate technical and organizational measures to protect your data
- Payment information is processed through secure payment gateways (Razorpay)
- Each shop's data is isolated and only accessible to authorized users
Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Partner Shops: When you engage in B2B transactions, relevant job and payment information is shared with your partner shops
- Service Providers: Third-party services that help us operate (cloud hosting, payment processing)
- Legal Requirements: When required by law or to protect our rights
Your Rights
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Withdraw consent for data processing
- Object to certain data processing activities
Data Retention
We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal or regulatory purposes.
Children's Privacy
Manageworks is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the Last Updated date.
Compliance
- Information Technology Act, 2000 (India)
- IT (Reasonable Security Practices and Procedures and Sensitive Personal Data) Rules, 2011
- General Data Protection Regulation (GDPR) principles where applicable
If you have questions about this Privacy Policy, contact us at code.jaswinder@gmail.com